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I hired Lawn Love for advertised snow removal services in a Boston neighborhood after the very reliable person previously hired became suddenly ill. In initial contact with the company, I emphasized that I was 1200 miles away for the winter, and was depending on them to shovel my sidewalk, both for neighbor safety and to avoid a daily $50 fine the City imposes.

They sent notices of pending services, but then abruptly cancelled a few hours before a major snow storm.

In communicating with them I had no reason to believe that they were unable to provide services as stated, and were in fact in their first year of offering snow removal, from apparently non existent long distance contractors. This is a very shoddy and misleading way of doing business, and advise not to hire.

Product or Service Mentioned: Lawn Love Snow Removal.

Reason of review: Not as described.

Monetary Loss: $150.

Preferred solution: Deliver product or service ordered.

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