Product: Lawn Love Customer Care Clear all filters (0 of 18 reviews match)
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Lawn Love - MADE PURCHASES W/O MY AUTH, DOES NOT SHOW UP FOR APPTS

MADE PURCHASES W/O MY AUTH, DOES NOT SHOW UP FOR APPTS. I kept asking for another service provider due to purchase being made without authorization and they kept booking the same guy on the job. NINE customer service contacts. NO RESOLUTION. HORRIBLE COMPANY!!
1.0
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Lawn Love Customer Care
#1346396
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One time they rescheduled without receiving confirmation from me and charged me when my gate was locked. I understand charging me if it’s locked on a day that I confirmed but they can’t just “tell” you when they’re coming, and charge you a fee when they never even...
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1.6
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Lawn Love Customer Care
#1285315
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This is not a company it’s nonsense. They rescheduled 6 times with less then poor excuses not one time has an actually lawn pro reached out. Called the company they clearly have no idea what is going on when they state that they have to reach out to the person...
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Lawn Love Customer Care
#1281608
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Lawn Love - HORRIBLE HORRIBLE HORRIBLE

They NEVER show up when they say they will. They rescheduled my cut 6 days in a row and still never came out. They sub the work out so if contractor doesnt want come out he doesnt. Lawn love never called me to tell me they were not coming out. I called 6 days in a row each dat they say someone coming out and never did.
1.0
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Lawn Love Customer Care
#1256616
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Listen...I called LL on a Tuesday for Friday service. I was quoted 51.00. I even asked the girl to remap my yard twice to confirm. On Friday I called to find out what time the guy was coming to cut my grass and services for the weeds. They said he will be here between...
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1.0
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Lawn Love Customer Care
I didn't like
  • Customer support
  • Accountability
  • Worst lawn care experience ever
#1248287
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He also stated that he informed Lawn Love of his delay, at which point they stated that they would inform the customer. Lawn Love never attempted to contact me regarding any delay. So here is a tech, shorthanded, late, relying on Lawn Love to ensure the customer is...
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Lawn Love Customer Care
#1237108
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Lawn Love - Terrible service

When i first started with lownlove eli d did awsome job now that he is gone ive gotten no show service missed spots no edging now blowing grass off walk ways this company has went down hill they always rescedule no show i would not reccomend this company to anyone stay away if your in the houston tx area
1.0
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Lawn Love Customer Care
#1210677
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Lawn Love - Scammers and Thiefs

In my opinion this company is a RIP OFF. Their staff is BEYOND PATHETIC. They charge you for services they failed to perform. You better start checking the reviews and take heed. They are inexpensive and I see why. A TOTAL DISGRACE and UNPROFESSIONAL COMPANY. Run DON'T WALK. A very dissatisfied customer, with no services performed. Sincerely, Cynthia Bennett.
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Lawn Love Customer Care
#1128072
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In my opinion the ignorant dummies canceled twice and didn't perform the services and debited my account $35.00.They are a FRAUD and I wouldn't recommend them to wipe my ***. They are TOO STUPID and INCOMPETENT to find and follow directions. Do not USE this company for...
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Anonymous
Cynrhia L. Bennett

YOU CAN RESOLVE IT WITH ME; BY CREDITING MY ACCOUNT THE $35.00 THIS COMPANY WILLFULLY STOLE FROM ME WITHOUT PERFORMING THE SERVICES. I'm an educated person and your EMPLOYEES ...

1.0
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Lawn Love Customer Care
#1127480
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Do not hire Lawn Love

Do not hire Lawn Love
Do NOT hire this company! They failed to show up for my scheduled mowing and charged me even though I told them the mowing had not taken place. When I asked for a refund for the services they had not provided they asked for photos which I submitted. They still refused to refund. Do not use this company. They will rip you off!
1.0
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Lawn Love Customer Care
#1124181
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