Product: Lawn Love Customer Care Clear all filters (0 of 20 reviews match)
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Lawn Love - MADE PURCHASES W/O MY AUTH, DOES NOT SHOW UP FOR APPTS

MADE PURCHASES W/O MY AUTH, DOES NOT SHOW UP FOR APPTS. I kept asking for another service provider due to purchase being made without authorization and they kept booking the same guy on the job. NINE customer service contacts. NO RESOLUTION. HORRIBLE COMPANY!!
1.0
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Lawn Love Customer Care
#1346396
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Lawn Love - Complete Fail

Lawn Love - Complete Fail
Lawn Love - Complete Fail
Signed up for service due to our busy schedule. I received an email stating our requested service had been completed. When I got home, I immediately knew this wasn’t true. I took pictures and forwarded it to the staff refusing to pay. Sad if a company can’t control their own employees
1.1
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Lawn Love Customer Care
#1339097
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One time they rescheduled without receiving confirmation from me and charged me when my gate was locked. I understand charging me if it’s locked on a day that I confirmed but they can’t just “tell” you when they’re coming, and charge you a fee when they never even...
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1.6
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Lawn Love Customer Care
#1285315
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Lawn Love - Straight ***

This is not a company it’s nonsense. They rescheduled 6 times with less then poor excuses not one time has an actually lawn pro reached out. Called the company they clearly have no idea what is going on when they state that they have to reach out to the person supposedly coming to cut the grass. I literally hate this half *** company. Thank god I didn’t list my credit card for fear of Charging me. Someone needs to shut them down
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Lawn Love Customer Care
#1281608
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The first few times were ok with the first guy but then i noticed he wasn' t doing the edging. They sent another guy after i rescheduled because the first guy wanted to come on Mother's Day! It's almost 6pm on Saturday and NO ONE HAS SHOWN! The customer HAS NO SAY on...
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Lawn Love Customer Care
#1270363
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Lawn Love - HORRIBLE HORRIBLE HORRIBLE

They NEVER show up when they say they will. They rescheduled my cut 6 days in a row and still never came out. They sub the work out so if contractor doesnt want come out he doesnt. Lawn love never called me to tell me they were not coming out. I called 6 days in a row each dat they say someone coming out and never did.
1.0
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Lawn Love Customer Care
#1256616
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Listen...I called LL on a Tuesday for Friday service. I was quoted 51.00. I even asked the girl to remap my yard twice to confirm. On Friday I called to find out what time the guy was coming to cut my grass and services for the weeds. They said he will be here between...
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1.0
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Lawn Love Customer Care
I didn't like
  • Worst lawn care experience ever
  • Customer service the level of profesionalisim the arrogance
  • Accountability
#1248287
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He also stated that he informed Lawn Love of his delay, at which point they stated that they would inform the customer. Lawn Love never attempted to contact me regarding any delay. So here is a tech, shorthanded, late, relying on Lawn Love to ensure the customer is...
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Lawn Love Customer Care
#1237108
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Lawn Love - Terrible service

When i first started with lownlove eli d did awsome job now that he is gone ive gotten no show service missed spots no edging now blowing grass off walk ways this company has went down hill they always rescedule no show i would not reccomend this company to anyone stay away if your in the houston tx area
1.0
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Customer service
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Lawn Love Customer Care
#1210677
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Lawn Love - Scammers and Thiefs

In my opinion this company is a RIP OFF. Their staff is BEYOND PATHETIC. They charge you for services they failed to perform. You better start checking the reviews and take heed. They are inexpensive and I see why. A TOTAL DISGRACE and UNPROFESSIONAL COMPANY. Run DON'T WALK. A very dissatisfied customer, with no services performed. Sincerely, Cynthia Bennett.
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Lawn Love Customer Care
#1128072
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