Product: Lawn Love Customer Care Clear all filters (9 of 9 reviews match)
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Do not hire Lawn Love

Do not hire Lawn Love
Do NOT hire this company! They failed to show up for my scheduled mowing and charged me even though I told them the mowing had not taken place. When I asked for a refund for the services they had not provided they asked for photos which I submitted. They still refused to refund. Do not use this company. They will rip you off!
1.0
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Customer service
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Diversity of Products or Services
Price Affordability
Product or Service Quality
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Lawn Love Customer Care
#1124181
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I had my first appointment cancelled, apparently because the contractor's equipment broke down.OK, I can go with that. One week later I was told that the scheduled appointment was rescheduled another week out. When I asked the guy on the phone as to why, he said, "the...
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Anonymous
Lynette

I have experieced, reshecduling issues afterwhich they dont get the info and come anyway and quotes are nit consistent....leaning toward cancelling this,service,...and,reporti...

1.6
Product
Lawn Love Customer Care
I liked
  • Originally quoted price
I didn't like
  • Unreliability and poor quality of services
#1107904
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They assured us they were reliable and booked us in two weeks for a bi-weekly lawn and yard care program for a very small suburban yard.The night before our scheduled service they sent an email saying OOPs, we really don't have any workers for your area. But maybe we...
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Lawn Love Customer Care
#1085564
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Lawn Love - Very frustrated Customer

I scheduled a service and paid in advance. The crew never showed up. I took off work. I never received a phone call but did receive several emails rescheduling it for the next day and no one ever showed up. This kept happening for a week after my original date. I also received emails saying that my work had been done and it never was.
Product
Lawn Love Customer Care
#1061065
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The very first appoint to my home, the employee didn't show up to my home until the next day, he said due to a blow out tire on his vehicle.The second scheduled services, the employee came by my home and cut my grass and damaged the cover of my clean-out cover and...
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Anonymous
Cheryl Clark

I agree that they are terrible!

2.5
Product
Lawn Love Customer Care
I didn't like
  • Unprofessionalism
#1042741
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Lawn Love Customer Care Review

Horrible experience. The crew never showed up, no phone call or email lettings us know.
4.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website
Product
Lawn Love Customer Care
#992105
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Set up new service, no one showed up they tried billing my card so I call no answer I send an email no answer I finally get a hold of them they apologize set up another appointment only to have them jack up the price (doubled) because the rain made my yard grow faster...
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1.0
Product
Lawn Love Customer Care
#919433
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DON'T USE LAWN LOVE! WORST LAWN SERVICE AND CUSTOMER SERVICE EVER! Lawn Love didn't show up the day they were scheduled to mow. When they did, they left lawn clippings all over the yard some of which was raked into big piles but left there to kill the grass. We...
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Product
Lawn Love Customer Care
#873964
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DON'T DO IT!!!!Rescheduled first visit 4 separate times with no success, had to finally tell them to take a hike! Scheduled first visit but was rescheduled because Tech supposedly had wrong size mower blades, rescheduled second time but no one showed up! Rescheduled...
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1.4
Product
Lawn Love Customer Care
#844895
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