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I hired Lawn Love to mow my lawn and trim my hedges. The person they sent for this simple job completely hacked up an orange tree. He cut off every single piece of fruit, every blossom and cut nearly half the branches off. I didn't ask for tree trimming...it was like a...
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1.0
I didn't like
  • Total destruction of a tree and parts of my property
#1327582
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I have a fence line that needs cleaning. Not an easy job but I was told they could handle it-they couldn't and didn't. They left my property, leaving behind two half bags of clippings. I couldn't even tell where the clippings came from. They were supposed to use a...
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#1320610
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Apparently many people are pissed, upset because you can talk to a person there and they do not respond if you ask them to call back...and they don't. They do very little. Most of the time it does not even look as though they have done anything at all. A very old tree...
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Anonymous
Lulu7929

I didn't believe the reviews until it happened to me. Every other Friday was my schedule.Accept on my birthday weekend I got a NO Show!!No explanations..every morning a notice...

#1319913
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Lawn Love - Horrible and misleading

They lied about the price, they lied about when they showed up, they lied about doing services they never did. Dont use this horrible company! They will rip you off
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Warranty
Website
#1316014
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I started contracting for Lawn Love about three weeks ago. I have performed work on about 30 lawns, and in that time I have found that in most cases, the lawns are extremely overgrown. It is unreasonable to expect the lawn pro to mow a lawn that is three feet high for...
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4.7
#1308268
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I contracted with them to trim our hedges and was given a specific price quote for the job. I requested that I be given an approx. time as to when the service would be done so that I could be there. This was not done and I was only given a 15 minute advance notice....
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1.0
#1307517
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I fired Lawn Love a week ago. They've apologized but it's too little, too late! They agreed to perform certain services which, after the first couple of times by one particular lawn pro, were not repeated despite my several complaints. While I appreciate their...
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2.2
I didn't like
  • Terrible service and refusal to honor agreed upon services
#1292298
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I started using Lawn Love a month ago (amounting to four "weekly" service calls). I just learned that Lawn Love has been billing me $72 per service call rather than the $40 they quoted and first billed for the initial service. They NEVER alerted me to this up-charge...
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1.0
I liked
  • Reggie and the work
I didn't like
  • Secret upcharge without notice
#1289245
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One time they rescheduled without receiving confirmation from me and charged me when my gate was locked. I understand charging me if it’s locked on a day that I confirmed but they can’t just “tell” you when they’re coming, and charge you a fee when they never even...
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1.6
#1285315
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This is not a company it’s nonsense. They rescheduled 6 times with less then poor excuses not one time has an actually lawn pro reached out. Called the company they clearly have no idea what is going on when they state that they have to reach out to the person...
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#1281608
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